We take pride in each order and have built CustomPassports on customer satisfaction.
- If we make a mistake on your order we will ship corrected materials to you a.s.a.p. no charge to you.
- If you provided us with incorrect information or you are not happy with the photo you sent us, we will be happy to work with you to correct the problem and give you a 40% discount. You will still need to pay the shipping.
- All monitors are not the same and we can not guarantee that what you see on your monitor will be the same as what the printed material will be. Colors may vary depending on your monitor settings.
We do not take returns nor give refunds on custom printed or custom produced items. Please make sure you have read and re-read your proof before finalizing your order.
We are not responsible for late or lost packages.